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TICO, or the Travel Industry Council of Ontario, has a specific mandate focused primarily on the regulation of travel agencies and related services within Ontario. One of its key responsibilities is to administer the Travel Industry Act, 2002, which governs the practices of registered travel companies and ensures they operate within legal and ethical boundaries. This includes protecting consumer interests and ensuring compliance among registrants to maintain industry standards.

However, TICO does not directly regulate airlines. The regulation of airlines typically falls under federal jurisdiction, managed by agencies such as the Canadian Transportation Agency. While TICO plays an essential role in overseeing travel agencies and tour operators, its scope does not extend to the direct regulation of airlines and their operations. This delineation of responsibilities is crucial in understanding TICO's role within the broader travel and transportation ecosystem.